Software maintenance services

Combining unique technical expertise, agile practices, and a DevOps-driven culture, we offer software maintenance and support services for customers across industries. Transform your legacy software into a reliable, secure, performant, and user-friendly solution.

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IT support and maintenance services with TYMIQ

Relying on expertise spanning 20 years, our team brings high-end technical proficiency, diverse domain knowledge, and a business-oriented, transparent approach.

Collaborating with your in-house team, we address operations holistically

Revising the existing solution

(to assess the scope and suggest a maintenance plan)

Assessing the current software
Studying documentation and source code
Checking used components, databases, and frameworks

Maintaining the solution

(to ensure reliability, security, and adaptability)

Support existing installations
Rollout of new installations
Security updates
Bug tracking and resolution
Improvements

A software reengineering strategy

(on demand)

Understanding business goals and end-user needs
Technology stack evaluation
Modularization and componentization
Comprehensive modernization proposal

We operate across 4 main software maintenance types

01

Adaptive

We revise and modify the current software, including security updates, bug fixing, and new feature implementation.

02

Corrective

Our team fixes the business logic, rectifies code, and improves system design errors.

03

Perfective

TYMIQ engineers examine your software and prioritize a roadmap of immediate modifications. Then, we perform meticulous software reengineering.

04

Preventive

We future-proof your software to meet evolving business needs based on historical incidents and your feedback.

Partner with TYMIQ to unlock a proactive, cost-efficient, and transparent maintenance journey.

Get in touch

Maintenance or modernization: defining your strategy

Choosing the right strategy is challenging. This decision involves careful planning to invest in the right approach that maximizes benefits for your unique business.

When to maintain

Bugs
Security issues
Performance issues
Compatibility issues
Legal and regulatory compliance
End-user evolving requirements
Ongoing support of installations

When to modernize

Poor scalability and performance
Obsolete technology
Major security issues
Difficult and costly maintenance
Changing business strategy
Subpar UI/UX

Every strategy requires comprehensive analysis and risk assessment for informed decisions. Define your path to success.

Get consultation

A detailed software maintenance roadmap

With collaboration and transparency at our core, we streamline the maintenance process.

01

Assessment

Our process kicks off with a detailed assessment to identify immediate targets. This involves the review of a codebase, system architecture, and documentation..

02

Strategic planning

Based on your assessment and business priorities, we develop a tailored maintenance strategy.

03

Security patching

Security is a top priority. We regularly apply patches and updates to address vulnerabilities, ensuring your software remains resilient against emerging threats.

04

Performance optimization and updates

The team identifies and resolves bottlenecks, improving response time and ensuring the system aligns with current industry standards. By modernizing specific features, we also enhance user experiences and incorporate new technologies.

05

Quality assurance

Rigorous testing is conducted at each stage to guarantee the reliability and stability of the software. This includes functional testing, security testing, and performance testing.

06

Deployment and support

Upon successful testing, we put updates into production, strategically minimizing downtime. With continuous monitoring, we address any unforeseen issues promptly.

07

Regular review and feedback

We meticulously assess the impact of implemented changes and tailor our maintenance strategy based on your feedback.

We know how to operate your legacy

TYMIQ engineers offer a unique blend of rare expertise combined with deep knowledge of modern technology and approaches.

Rare technology knowledge to manage your system seamlessly

Java

Delphi

VBA

MS Access

.NET framework v4.5

Modern technology expertise to elevate your operations

.NET

AWS

Azure

Docker

GCP

Java

Java Script

Kubernetes

Python

Type Script

Why rely on TYMIQ?

As a software maintenance provider, we know how to deliver A–Z projects with precision and purpose.

Credibility

TYMIQ is a trusted partner committed to reliability and transparency, fostering a collaborative relationship with our clients.

Proficiency

We provide rare, deep expertise in legacy software maintenance and support, making TYMIQ experts a valuable addition to your team.

Focus on value

We help our clients gain tangible benefits from their solutions, allocating engineering resources for optimal outcomes.

Case studies

Our customers’ success stories

Every project is a unique journey: from discovery to implementing business ideas. The scenarios are diverse, but our approach stays the same—customer-centric and results-driven.

Reengineering a seaport operation system

Logistics

The port of Eilat

Reengineering a seaport operation system

TYMIQ reengineered a port operation system to meet new business requirements. Throughout the project, our team have been keeping the system available 24/7, despite all the challenges caused by parallel migration and integration processes.

Core tech

MS SQL, ASP.NET Core, React, REST API

Country

Israel

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